Hotel Management

Wie man (Stamm)Gäste bekommt …

“The Loyalty Divide – Operator and Consumer Perspectives, Hotels 2018” Reveals Operators Are Struggling to Find Relevance Among Younger Guests that Demand More Personalized Incentives and Experiences

Oracle Hospitality Report Highlights Four Guest Archetypes and the Opportunity to Capture the Trust of Emerging Generations through Deeper Interactions and Social Influencers „Hotel Management“ weiterlesen

Hotel Automation / Rezeption

https://skift.com/2018/03/28/the-evolution-of-the-hotel-front-desk-why-tech-can-only-go-so-far/

Ein recht interessanter Artikel, wie man Prozesse automatisieren kann / sollte oder besser nicht.